How it Works
Send it off via FedEx
Receive a gift card
What information will I need to proceed?
The gift receiver is asked to verify the order number (in the enclosed packaging) and delivery address zip code. You are then presented with a screen where the gifted items are displayed and you’re asked to provide the cause of return. You are then issued a return label to send the item(s) back in exchange for a gift card to be used on VeronicaBeard.com that will be sent via email to the gift recipient upon completion of the return process.
Will the gift giver know that the gift has been returned?
The gift giver does not receive any notifications around this process whatsoever. The gift giver will only know about the return if the gift receiver volunteers to tell them.
We're here to help
Contact us at email@example.com or call us at (888) 686-9558 Monday - Friday from 10am to 6pm EST.